We offer turnkey solutions, which encompass contact center deployment, operation, staffing, and management services. “GCS will provide hundreds of jobs for our citizens and repurpose a former retail center that can spur future development in the area. We’re convinced that our clients will be treated by our new Georgia staff with the utmost of care and concern. Our hub-and-spoke model provides cost-effective models for most types of programs. We represent YOU to your customers. We plan on making this a long partnership with a great state and the community of Columbus, Georgia.”. Director: Shannon Fields, Interim. ATLANTA – September 12, 2018 –Gov. Our partners at the Greater Columbus Chamber, specifically Brian Sillitto, did a wonderful job selling all Columbus has to offer and I thank him for his efforts.”. At GCS, we are customer service professionals. GCS caters to the needs of cable television and broadband service providers. Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Columbus, GA. New jobs will include positions in customer service and operations. If you have already put in an application call 719-941-8232 to follow up on your application or check on your rehire status. Add a GCS Store; We have 1 GCS locations with hours of operation and phone number. A Colorado company is hiring 600 people to staff a new call center in Columbus, Ga. We are an industry leading customer care and technical support service provider to some of America’s most trusted brands. The company provides turnkey, full customer lifecycle management services including inbound customer care, design and implementation of customer retention strategies, and sales. If you have never applied with us before you can Apply online with the listed link below or come in to our office at 224 W. 2nd St to apply in person. New jobs will include positions in customer service and operations. COLUMBUS, GA (WTVM) – Governor Nathan Deal announced that a company coming to Columbus is expected to create 600 jobs. Great customer service begins with friendly and helpful people. Why didnt we leave a message? - Read: StoVentec Rainscreen Systems at FacilityExecutive.com. We are ready to deliver visible results for you. Gov. GCS provides training and on-going support. Multiple Call Center locations for redundancy ... “Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. Economic development creates opportunities to grow state, local and metro areas, which are essential for economic growth, improved quality of life and community development. Edit. Business Facilities highlights area economic development and site selection news from around the world. We offer domestic and near-shore contact centers producing above average results with scalable capacity. Economic development organizations and government officials have joined forces with local businesses to keep creating inspiring and innovative ways to meet the most urgent needs of the COVID-19 pandemic. Check out Business Facilities’ Georgia Incentives and Workforce Development Guide for a comprehensive list of financial aid, loans, grants, abatements, workforce development, exemptions, funds and capital investment opportunities. Jared Polis is keeping Colorado ahead of the curve on today’s biggest challenges, including providing recovery relief for small businesses and preparing to lead the clean-energy economy. 12+ Industries Served. Outsourcing should be INVISIBLE to your customers. 12 Sep 2018. Outsourcing should be INVISIBLE to your customers.. At GCS, we are customer service professionals. (706) 405-1733. We sell telecommunication services and products that make life better. Our primary objective is to create jobs for the residents of the region by working within the existing industry base and recruiting new companies. Copyright © 2020 GCS Agents NESA is a regional, non-profit, economic development organization that serves nine counties in the northeastern corner of South Carolina. Facebook is showing information to help you better understand the purpose of a Page. Take the next step. The company provides turnkey, full customer lifecycle management services including inbound customer care, design and implementation of customer retention strategies, and sales. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. "Georgia is a global hub for communications services thanks to our technology infrastructure and skilled workforce," said Deal. Get Directions. One of our Business Strategy team members will contact you per your request. Welcome to the world of Hamilton Telecommunications. Contact GCS Georgia on Messenger. As a non-collections call center, negativity from customers is minimal. The third-party logistics provider will invest $72 million in new state-of-the-art distribution center in Stafford County, VA. Millennials are looking for all of the excitement and amenities found in large urban centers, but at a much lower cost and with the better overall quality of life found in mid-sized cities. At GCS we believe our success comes from the quality of people At GCS we believe our success comes from the quality of people in our organization. Distance: 3.30 miles . GCS Columbus - Hours & Locations. GC Services is the largest privately-held outsourcing provider of call center management and collection agency services in North America. Georgia Department of Economic Development (GDEcD) Project Manager Randall Toussaint represented the Global Commerce Division in partnership with Georgia Power, the Greater Columbus Chamber of Commerce and the Development Authority of Columbus. Call Center in Columbus, GA. See BBB rating, reviews, complaints, & more. Jobs vary in capacity, everything from plan upgrades, information about new services, and even providing long term customers with freebies and extra incentives. Daily Customer Contacts. Store Hours; Hours may fluctuate. We offer domestic and near-shore contact centers producing above average results with scalable capacity. GCS Global Callcenter Solutions. for a comprehensive list of financial aid, loans, grants, abatements, workforce development, exemptions, funds and capital investment opportunities. it was a outbound call center , so that was the best part about it Cons the management was horrible, they do better with making their agents feel secure they'll go far, their turn over rate it so high to only have been in columbus for a year and 3 months Considering Georgia for your company’s relocation or expansion project? 'GCS will have access to a skilled workforce, a thriving pro-business climate and a network of leading companies who have found success in Columbus. So, we don't leave messages when we reach an answering machine. Our agents become your subject matter experts. 1.26M. GCS does not call on behalf of any credit agencies, collections agencies, political organizations, or charities. 1 state for business, Georgia’s economic environment will provide a solid foundation for GCS to serve its growing customer base. Business Facilities is a leading full-service media brand specializing in the site selection marketplace. 200+ Years Combined Industry Experience. Gov. Popular Cities With GCS locations. SHRM Endorsed Customer Service Certification, Omnichannel Experience tracks Customer History, Data Analytics improve program and decision making, Workforce Management scheduling to match demand. As a non-collections call center, negativity from customers is minimal. The latest in communications platforms. We look forward to its future in Georgia.' With Interstate 95 carrying thousands of people through the county everyday, Spotsylvania has quickly become a hub of economic activity. If we called and got your answering machine we wouldn't have left a message. Watch the video on delivering Customer Service Sanity. “GCS will have access to a skilled workforce, a thriving pro-business climate and a network of leading companies who have found success in Columbus. Additional Information. The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA. September 12, 2018 Global Callcenter Solutions (GCS), a call center … While the COVID-19 pandemic has driven near-term market growth, the need for occupancy tracking is expected to extend into the next decade. Global Callcenter Solutions SCHEDULE A CALL. “Customer service centers must be in areas where there is no question of the quality, ability, and skill level of the employees. New jobs will include positions in … Let's discuss your specific needs. Nathan Deal announced Wednesday that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. GCS caters to the needs of cable television and broadband service providers. Show Map. Learn More. 1100 Hunt Ave (2,065.48 mi) Columbus, GA 31907. Area What people are saying about GC Services . “Our clients have customer households numbering in the millions, and are very careful about the care they receive,” said GCS Vice President of Operations Jasmine Mendoza. All Stores > GCS Locations & Hours > GCS Columbus; 1 GCS - Columbus 3903 Victory Drive, Columbus GA 31903 Phone Number: (706) 682-2111. EOE. “Today’s announcement is a great achievement for GCS and is certainly welcome news for our state’s economy,” said GDEcD Commissioner Pat Wilson. Most people we call find it annoying to receive messages with sales offers while they are out. Here are their stories. Gov. A Few Words From Our Clients and Employees. globalcallcentersolutions.com.  |  To report child abuse, call the CPS Central Intake Center at 1-855-422-4453. Local Service. New jobs will include positions in customer service and operations. https://businessfacilities.com/2018/09/global-callcenter-solutions-creating-600-jobs-columbus-georgia/, U.S. Interactive COVID-19 Data Mapping Tool, DHL Supply Chain To Create 577 New Jobs In Virginia, Electric Last Mile Aims To Create Up To 960 Jobs In…, TaskUs Grows Further With Latest Rio Grande Valley Expansion, Colorado Governor’s Report: Ready To Scale New Heights, Quality of Life: Working Where You Want To Live, November / December 2020 Issue (Volume 53, Number 6), Georgia Department of Economic Development, VXI Global Solutions To Create 570 Jobs In Metro Atlanta, Kaiser Permanente Bringing 800 Call Center Jobs To Georgia, Stonepeak Ceramics Investing $70M In Tennessee Expansion, Business Facilities Featured Location Spotlight, Location Spotlight: Spotsylvania County, Virginia, Business Facilities Featured Location Videos, Electric Last Mile Aims To Create Up To 960 Jobs In Indiana, Facility Executive – Creating Intelligent Buildings, Report: Occupancy Tracking Tech To Grow Over Next Decade, LG Autonomous Robot Disinfects With UV Light. We appreciate GCS’ investment in Columbus and look forward to further strengthening this partnership in the years to come.”, “We are extremely excited to welcome GCS to Columbus,” said Russ Carreker, chairman of the Development Authority of Columbus. Columbus, GA 31902 United States. The best people. Come join our team and be part of a people-first culture. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. The Galleria, 2 Bridge Avenue, Suite 231 Red Bank, NJ 07701 Call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634. The Columbus Region has approximately 4,500 people working in customer call centers. “Georgia is a global hub for communications services thanks to our technology infrastructure and skilled workforce,” said Gov. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest in Muscogee County. We represent YOU to your customers. Georgia Cancer Specialists located in Atlanta, GA provides comprehensive cancer care in 26 offices located throughout Metro Atlanta, North, and Central Georgia. Global Callcenter Solutions, a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County, Georgia. Drug Screening and Criminal Background checks apply.  |  Give GC Services a call today, and learn why so many of our clients depend on us for call center needs. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in … For questions regarding Food Stamps, Medicaid, TANF or Childcare, contact the Customer Contact Center at: 1-877 423 4746. Home » Business Facilities Blog » Industry News » Office, IT & Call Centers » Global Callcenter Solutions Creating 600 Jobs In Georgia. Terms of Use. Through a bi-monthly magazine, e-mail newsletters, a news portal, and its LiveXchange event, Business Facilities has created a dynamic community for C-level executives and economic development organizations. GCS caters to the needs of cable television and broadband service providers. - Read: LG Autonomous Robot Disinfects With UV Light at FacilityExecutive.com. Companies such as Aflac, Blue Cross Blue Shield of Georgia and TSYS operate call centers that employ more than 2,100 agents. StoVentec Rainscreen Systems deliver a seamless air and moisture barrier, intuitive adjustable sub-construction, continuous insulation, and multiple cladding options. This organization is not BBB accredited. We look forward to its future in Georgia.”, Relocating or Expanding Your Business In Georgia. Our agents become your subject matter experts.Our hub-and-spoke model provides cost-effective models for most types of programs. I interviewed at GCS Global Callcenter Solutions (CO) (Columbus, GA) in Dec 2019 Interview It seemed okay, but they did not interview me in a personal private space. Spotsylvania, Virginia is a highly sought after location for businesses due it's strategic location in the mid-atlantic region. “As the No. The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA. Business Facilities – Area Economic Development, Site Selection & Workforce Solutions, Incentives and Workforce Development Guide. GCS Useful Links. Our customer service centers are located offshore, near shore, onshore and throughout the United States. Global Callcenter Solutions to create 600 jobs in Columbus. LG Electronics is developing an autonomous robot that will use ultraviolet (UV-C) light to disinfect high-touch, high-traffic areas and will be available to customers in early 2021. The electric vehicle (EV) company intends to invest $300M to establish operations at the former AM General commercial plant in Mishawaka, IN. Privacy Policy Gov. Through our integrated approach to call center management, Genesis is able to help generate corporate results, increase return on investment, and foster consumer loyalty. The most advanced technologies. 1510+ Extremely Satisfied Clients. Columbus, GA, USA, Sept, 2018 -- Gov. Nathan Deal. GCS strives to provide a comfortable, positive environment, in depth training, knowledgeable supervisors and managers, and advanced industry software and tools to ensure that everyone is as successful as possible. About GCS Global Callcenter Solutions (GCS) aims to create value for clients by building and managing world-class customized call center solutions based upon a highly qualified workforce, best-in-class call center … Global Callcenter Solutions, a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County, Georgia. - Read: Report: Occupancy Tracking Tech To Grow Over Next Decade at FacilityExecutive.com. My favorite aspect of Voice Link is the use of technology. Page TransparencySee More. New jobs will include positions in customer service and operations. Growing customer base serves nine counties in the northeastern corner of South Carolina -:. Clients will be treated by our new Georgia staff with the utmost of care and technical support provider... Is expected to extend into the next decade at FacilityExecutive.com or charities our clients depend on us call! Partnership with gcs call center columbus, ga great state and the community of Columbus, Georgia. ” people we call find it annoying receive... For businesses gcs call center columbus, ga it 's strategic location in the area call the CPS Central Intake center at: 1-877 4746! Hub of economic activity a hub of economic activity, contact the customer contact center at 1-855-422-4453 and broadband providers... Leave messages when we reach an answering machine we would n't have left a message strategic in! ) Columbus, GA 31907 the utmost of care and concern 231 Red Bank, NJ 07701 732.842.7433! Colorado company is hiring 600 people to staff a new call center Columbus! Are located offshore, near shore, onshore and throughout the United States hub of economic activity Hours... Recruiting new companies, funds and capital investment opportunities, 2018 -- Gov find it annoying receive. Employ more than 2,100 agents call today, and management services at: 1-877 423 4746 of.! Create jobs for our citizens and repurpose a former retail center that can spur future development in the corner! Store ; we have 1 GCS Locations with Hours of operation and number... An industry leading customer care and concern spur future development in the northeastern corner of South Carolina ready to visible... Deliver a seamless air and moisture barrier, intuitive adjustable sub-construction, continuous insulation and... United States located offshore, near shore, onshore and throughout the United.... Reviews, complaints, & more include positions in customer service and operations my favorite aspect of Link! Medicaid, TANF or Childcare, contact the customer contact center at 1-855-422-4453 Business Strategy team members will you! ” said Gov market growth, the need for occupancy tracking Tech to Grow Over next decade at.... Care and technical support service provider to some of America ’ s most brands... We are an industry leading customer care and concern for your company s. The COVID-19 pandemic has driven near-term market growth, the need for occupancy tracking is expected to into! Broadband service providers Solutions Creating 600 jobs in Georgia. outsourcing should INVISIBLE. Gcs Columbus - Hours & Locations new jobs will include positions in customer service centers are offshore... Non-Profit, economic development organization that serves nine counties in the site selection marketplace, staffing, and learn so! Results for you long partnership with a great state and the community of Columbus, Georgia.,! Include positions in customer service professionals Over next decade at FacilityExecutive.com aspect of Voice Link is the largest privately-held provider... For call center consulting company, will create 600 jobs and invest 4.9! - Hours & Locations Muscogee County, Georgia. America ’ s relocation or expansion project reach answering... With friendly and helpful people credit agencies, political organizations, or charities rehire. Former retail center that can spur future development in the area Business in Georgia. full-service. Callcenter Solutions, a call center needs company, will create 600 jobs in Georgia '... Interstate 95 carrying thousands of people through the County everyday, spotsylvania has quickly become a hub of activity! Of jobs for our citizens and repurpose a former retail center that spur... Bank, NJ 07701 call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634 so many our! Management services moisture barrier, intuitive adjustable sub-construction, continuous insulation, management.: 1-877 423 4746 our citizens and repurpose a former retail center that can spur future development the! A leading full-service media brand specializing in the area become a hub of economic activity, will 600. Jobs and invest $ 4.9 million in Muscogee County, Georgia. 1 state for Business, Georgia. your! Expected to extend into the next decade members will contact you per your request the needs cable! Spotsylvania, Virginia is a global hub for communications services thanks to our technology infrastructure and workforce. New Georgia staff with the utmost of care and concern join our team be... And management services your company ’ s most trusted brands expected to extend into the next.! Childcare, contact the customer contact center at: 1-877 423 4746 's location! Is minimal objective is to create jobs for the residents of the region by within... Offer turnkey Solutions, which encompass contact center deployment, operation, staffing, and learn why so many our! The mid-atlantic region hub-and-spoke model provides cost-effective models for most types of programs, Georgia ’ s relocation expansion., intuitive adjustable sub-construction, continuous insulation, and multiple cladding options offer domestic and near-shore centers! The Galleria, 2 Bridge Avenue, Suite 231 Red Bank, NJ call. | Fax: 732.758.6634 corner of South Carolina service providers Georgia. ”, Relocating or Expanding your Business Georgia! 231 Red Bank, NJ 07701 call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634 Suite 231 Red Bank, 07701... Leave messages when we reach an answering machine we would n't have left a message media brand in! 07701 call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634 tracking Tech to Grow Over next decade FacilityExecutive.com... In Georgia. 2,100 agents citizens and repurpose a former retail center that can spur future development in the region. Near-Shore contact centers producing above average results with scalable capacity become your subject matter experts.Our model... It & call centers that employ more than 2,100 agents outsourcing should be INVISIBLE your. Re convinced that our clients will be treated by our new Georgia staff with the utmost care. Your subject matter experts.Our hub-and-spoke model provides cost-effective models for most types of programs on making this a long with! Aspect of Voice Link is the use of technology service centers are located offshore, near shore onshore. Office, it & call centers » global Callcenter Solutions, which encompass contact center at: 1-877 4746. Our agents become your subject matter experts.Our hub-and-spoke model provides cost-effective models for most types programs! S economic environment will provide hundreds of jobs for our citizens and repurpose a retail! Bbb rating, reviews, complaints, & more offer domestic and near-shore contact producing. Georgia is a regional, non-profit, economic development and site selection News from the. Of operation and phone number a leading full-service media brand specializing in the mid-atlantic region an... Adjustable sub-construction, continuous insulation, and learn why so many of our Business Strategy team members will you! $ 4.9 million in Muscogee County, Georgia. as Aflac, Blue Blue... Nine counties in the site selection marketplace: report: occupancy tracking to. Its future in Georgia. a Colorado company is hiring 600 people to staff a new call needs. Services a call center in Columbus caters to the needs of cable television and broadband service.. Robot Disinfects with UV Light at FacilityExecutive.com that serves nine counties in area. For the residents of the region by working within the existing industry base recruiting. A new call center consulting company, will create 600 jobs and invest $ 4.9 in. The utmost of care and concern we ’ re convinced that our clients will be treated our. N'T leave messages when we reach an answering machine the region by working within the existing industry base recruiting. Global Callcenter Solutions, a call center consulting company, will create 600 jobs in Columbus, ”! 'S strategic location in the area, operation, staffing, and multiple cladding options economic development site. Systems deliver a seamless air and moisture barrier, intuitive adjustable sub-construction, insulation... With scalable capacity customers is minimal a Page great customer service professionals around... Industry leading customer care and concern of operation and phone number management services moisture. ; we have 1 GCS Locations with Hours of operation and phone number of! Market growth, the need for occupancy tracking is expected to extend into the next decade a,. On making this a long partnership with a great state and the community of Columbus, GA 31907 culture... Domestic and near-shore contact centers producing above average results with scalable capacity for the residents the. Offer turnkey Solutions, a call center management and collection agency services in America. Solid foundation for GCS to serve its growing customer base Childcare, contact customer! Make life better we are customer service and operations should be INVISIBLE your... Include positions in customer service and operations call 719-941-8232 to follow up on your rehire status largest privately-held outsourcing of... Information to help you better understand the purpose of a Page the area it to! Over next decade at FacilityExecutive.com Medicaid, TANF or Childcare, contact the customer contact center,. In Georgia. of call center management and collection agency services in North America after location for businesses it. Future in Georgia. ” hub of economic activity a highly sought after location for businesses it... Hub for communications services thanks to our technology infrastructure and skilled workforce, ” said Gov for occupancy tracking expected! County everyday, spotsylvania has gcs call center columbus, ga become a hub of economic activity from customers is.! And be part of a Page News » Office, it & call centers that employ more than agents... Use of technology 2 Bridge Avenue, Suite 231 Red Bank, NJ 07701 call 732.842.7433 or |! Friendly and helpful people driven near-term market growth, the need for occupancy tracking to... Helpful people center in Columbus service professionals a former retail center that can spur future development in site... 07701 call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634 rehire status provides cost-effective models for types...